Resolves guest complaints within the scope of authority, and notifies the supervisor of all unusual events, missing items, or alleged theft. Answers property questions and provides accurate information regarding rooms, restaurants, M life, casino events, promotions, and directions. Exhibits a professional demeanor and willingness to assist all guests whenever possible. Provides excellent service to all guests with the property's core service standards and brand attributes while staying alert to their needs. POSITION RESPONSIBILITIES/DUTIES: Welcomes, greets, interacts with, and assists guests in a professional manner throughout the guests' stay. All duties are to be performed in accordance with federal, state, and local laws, regulations, and ordinances, as well as with department and Company policies, practices, and procedures.
9 Part-time 10 hours ago Full Job Description POSITION SUMMARY It is the responsibility of the Front Desk Representative to provide excellent customer service and create a safe and friendly environment for employees and guests by selling and assigning rooms, registering guests, determining credit, rendering bills, and receiving cash and credit payments.
